Systems Analyst Job Role

World's Greatest Systems Analyst

Since doing sales job is not one of my strongholds, I’ve always been interested to become a systems analyst. It may sound geeky but it is something that I like to look upon. Nevertheless, since I don’t have a diploma or degree in IT or Computer Science, I’d better stick with becoming at least an engineer role such as a web engineer role.

I just wanted to share with you some notes that I’ve gathered on what a job of a systems analysts is all about:

What are the responsibilities of the systems analysts?

Here are some of the responsibilities that System Analysts are expected to deliver:

  • Provide creative source of ideas, solution to address problems to the existing implementations.
  • Perform internal testing and debugging.
  • Produce project progress reports, including project details, schedule, milestones and resource allocation.
  • Ensure projects are implemented and completed successfully within schedule.
  • Conduct technical feasibility studies, evaluate user requirements and recommends solutions and resolve issues.
  • Prepare functional and technical specification and provide production support.
  • Design, analyse and code programs for system development according to user specifications.
  • Support user testing and be responsive to user queries, request for assistance.
  • Participate in the full software development lifecycle (SDLC) including requirements study, analysis, design, coding, testing, documentation, implementation and user training.

What are the types of knowledge and skills possess by the systems analyst?

Knowledge and skill needed to be possessed:

  • Up-to-date with the latest IT in specific areas of their scope
  • A keen determination in problem solving
  • Excellent communication skills with various level of management level

How are these knowledge and skills acquired by the systems analyst?

Knowledge and skills is normally acquired:

  • During on-going job, tasks and projects
  • Daily routine of work and communication internally and externally
  • Internal training by senior personnel and top management
  • Own effort of obtaining the latest information

Are the knowledge and skills possessed by the systems analyst adequate for him to perform his responsibility effectively?

Knowledge and skills are hard to be determined whether it is adequate or not. It is all depend on the individual performing their responsibility and the motivation and drive that they have.

If you are a job seeker, hope this information would be a good guide for you.

Oracle Demand Generation Training @Sunway Resort Hotel

Yesterday, I had the privilege to be part of a sales training at Sunway Resort Hotel next to Sunway Pyramid. The event was organized by ECS Pericomp together with Oracle. I did some Googling and found out that ECS Pericomp was just appointed as Oracle’s Value Added Distributor last month. Since the company I work with is a partner in some other products they are representing, they’ve invited us to come for this event. Becoming a business partner is not an easy task, my guess is they are looking for alliances with the others for them to achieve their sales target. Basically, leveraging on other people’s contacts, time and energy is the best way to kickstart their venture I supposed.

I wished the event was held after the fasting month, this was because I could have enjoyed the drinks and meal that were provided. ;-) Anyway, since I arrived at the place early (The event was supposed to start at 9am but the majority of the people invited only came in at around 10pm), I’ve gotten myself one movie voucher at Cathay Cineplexes (Thanks ECS).

 

4 years ago, I had the opportunity to come an Oracle event also at Sunway. You can refer to my blog post here. That was like a long time ago when I was just started off in the technology area. Bringing back the memory, I wrote that I was going to get an IT degree. Well that didn’t happen because it was just too expensive at that time. My mother just last week asked me whether I did think about continuing my studies because my younger brother had plans for it. I replied to her that I wanted to get married first and later on think about it. Then again, what can I gain if I pursue for further studies when all I can get is a better paying job. The question remains, is it a fulfilling one?

Enough about my ramblings, let’s move on to my sales training yesterday. The title of the training was “Oracle Partner Demand Generation Training”. Confused? Me too. It sounded like a name of product but its not. The trainer was a guy from Oracle, Nick Tielman. Before that, we had the Oracle channel’s manager giving a brief of what how Oracle company and product doing these days.

 

Getting back to the training session. Nick did a great job at presenting his presentation. I really like the first part which is the Goal Setting. That is one aspect that most of us or mainly me neglect the most. The rest is just like the usual sales training but from the aspect of technology industry which I also found is interesting considering I haven’t been on a sales training for a very long time. Anyway, relating this training to my job. I wear many hats in the company that I work with. I can still recall the time when I was a telemarketer and failed badly (this was before I landed at this job right now), it was one of the most difficult job I had ever done. I never enjoyed a moment of it.

Basically what Nick presented was a refresher course for me. However, I love the part where the Customer Relation Management system usage that Oracle themselves are using. I’ve implemented an open source CRM but hardly use it. There’s no harm in trying after learning all of what the sales training has provided, right?

 

By the way, Nick is from the Oracle application business development unit and what he had said about Oracle’s product is fairly true, with all the 60 acquisitions within 4 years and humongous amount of applications under Oracle’s umbrella, there is no way a salesperson could remember all of them. What they can do is basically get the ball rolling by bringing in pre-sales, consultant and tech-guys into the picture before getting the sales transaction completed.

What I saw yesterday was only just to sell Oracle’s product as if it was a box of software being presented to the customer and we need to close the deal as fast as we can. I am more into looking on how the implementation and services that we can provide because a lot of the clients that I’ve seen doesn’t have a clue on how to operate the software. Apart from that, the services and implementation area are more profitable rather than making a small percentage of profit margins of the product itself. By doing that way, the cash flow business can be sustained longer and the effort can be justified. I am just writing what come into the top of my head here.

Anyway, the sales training is a good approach in knowing what Oracle businesses is. I wonder if entering into Oracle University would be a good move for me. I guess I’ll have to look more into it as I reorganize my own personal goal.

Getting My CIDB Green Card

This entry is 6 months behind what I was supposed to blog. Anyway, I just need to get it off my draft page and publish it on my blog. I don’t know why I am so lazy to blog these days but I’ll give it my best to clear off all of my pending writings. Here it goes.

CIDB or the Construction Industry Development Board requires any personnel who is or will be working in any consctruction site to have a green card. This is to ensure every personnel is covered, sort of like an insurance or license to be in any construction site. My company has a major project in one construction site installing network cables and IT equipment. Although I only went there like one or two time only, I still need to be covered. So last January 2009, my HR department sent me to get my own green card just in case if I were needed to be sent to any construction site I supposed.

The class was done on a Saturday. This is where the place is located:


The Akademi Binaan Malaysia
 

The place is next to the LRT Star Station Chan Sow Lin station. So if you don’t want to drive there, just take the LRT. If you drive there, the parking is free. No sweat.


The Green Card Program
 


My class speaker
 

The speaker was fun to listen to. I wasn’t bored throughout his entire presentation. He was interactive with all of his audiences although I am guessing half of the class didn’t really understand his Malay languange (only 5 or 6 people in the class were Malaysian, the rest are all Indians, Viatnamese, Nepal or Indonesian). I really like what he is presenting. The most interesting part is when he includes his past experiences being a safety inspector.


CIDB Guideline Mini Booklet
 

This book was given complimentary of CIDB. It’s a nice booklet, less text and more illustration. During the end of the class, I received the construction helmet which is now being displayed on top of my closet collecting dusts. BTW, it is an offence leaving your construction helmet in your car.

That’s all for today. Will write again soon.

Getting A Job in The Malaysian Advertising Industry

On the 13th of July which was two weeks ago, I went to Bangsar to attend a public talk. A few days before that, I saw an advertorial that says “Here’s how you can get a job in advertising paying you a salary of RM2,300. Guaranteed.” The headline alone drew me to read the half a page content. The advertisement was from 95%: The Advertising Academy so it did a good job at making me notice and take action to come to their talk.

Since LV is a masscom student majoring in advertising, I brought her along as well just to give her some insight of what her future career will look like. I’ve already have a career but somewhere deep inside of me, I have a lot of interest in advertising. Eventhough I blew up some of my own advertising money during a few weeks of online advertising campaign I practiced a couple of years ago, I still think advertising has an endless bright future.

95% The Advertising Academy Office
95% The Advertising Academy Office
 

A Scene Before The 95% The Advertising Academy Talk
A Scene Before The 95% The Advertising Academy Talk
 

The talk starts at 2.30pm so even though I was kind of late, I still managed to arrive there.

Janet Lee Giving A Speech
Janet Lee Giving A Speech
 

That’s Janet Lee, she’s one of the founder of 95% The Advertising Academy. They have their own blog here if you are interested to read what they are planning to do or what they have done so far.

The Welcome to Advertising Slide Show
The Welcome to Advertising Slide Show
 

The welcoming slide is rather simple but quite creative. If you cannot read what the fineprint is saying, it says “Say goodbye to dull and boring days”. Basically it was assuming that people who came there are looking for a career change and advertising are one of the industry that isn’t dull and boring.

Shaikh Shahnaz Karim - One of the trainer at 95% The Advertising Academy
One of the trainer at 95% The Advertising Academy
 

That’s Shaikh Shahnaz Karim. He was the one presenting the entire presentation to the audience. He was actually from the IT industry before he came into the advertising world which he finds it ‘colourful’. Now read this, the advertising industry is a RM5 BILLION industry in Malaysia alone. That’s a HUGE amount of money! Now look at this figure:

Number of advertising agencies in Malaysia
Number of advertising agencies in Malaysia
 

I think there are plenty of shares to have more advertising agencies in Malaysia for that RM5 billion advertising pie. That might be one of the reason 95 percent ad academy has come out with a program called Hydrogen. The program cost RM15,000 for 6 months but there is a screening before you are actually admitted into the program. They have 3 positions to be filled; 1)Copywriter 2)Strategic Planner 3)Account Executive. If I were to choose, I think I’ll go for copywriting since I like to play around with words.

95 percent Advertising Agency Hydrogen program
95 percent Advertising Agency Hydrogen program
 

The best thing about the program is it is sort of like a crash course training twice during your weekdays evening and you are actually guaranteed a job. If I were looking for a job or a career change, I think this program is really worth it. Just think of the time you can save by leveraging through your mentor’s network and experience and you get paid on top of that. It’s a healthy investment. The advertising industry is the only industry that can connect and communicate with every industry available because of their excellent medium which is now become really targeted using Information Technology. Throughout the talk, they’ve shown us sample videos of advertisement from many different countries and which videos won the Kancil Awards and the Cannes Lions festival.

Then again, I’ve already found my career field which is currently in the IT solution and application. 95 % The Advertising Academy works closely with the Association of Accredited Advertising Agents Malaysia. You can check out their blog at http://enter95percent.blogspot.com/ or visit http://www.rise67.com to learn more about their program.

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